The site is live. Keep it working.
A developer on retainer for the pages, fixes and conversion work that happen after launch. Not a ticket queue in another timezone. Three fixed tiers, each with a stated hour allowance - no vague "dedicated hours" promise.
In the hours
Launch day is when most agencies disappear. Care is the opposite: small, frequent work that compounds, instead of a redesign every two years.
New pages & campaigns
- Same design system
- CMS handover still yours
- Ships inside the month
Fixes & bugs
- 24h response
- Priority for anything taking leads
- No “we’ll quote that next sprint”
Conversion tweaks
- UX and conversion tweaks
- Tied to analytics, not taste
- Pairs with SEO & AI search
Ongoing ownership
- Three fixed tiers, stated hours each
- Unused hours do not roll forever, we plan the month
- Website build is separate, from £1,000
Tiers
Fixed monthly fee for an agreed number of hours - not an open-ended promise of support.
Website care - Essential
- From £300 / month · up to 2 hours
- Security updates & uptime monitoring
- 48h response target
Website care - Growth
- From £600 / month · up to 5 hours
- Content & design updates included
- 24h response target + monthly report
Website care - Priority
- From £1,200 / month · up to 12 hours
- Dedicated design & engineering hours
- Same-day response target
Questions
Do you only care for sites you built?
No. If the stack is something we can own (not a locked Wix/WordPress maze we cannot deploy), we will take it on after a look at the repo or CMS.
What happens if we need a bigger piece of work?
That becomes a scoped sprint, quoted separately, same as a website or web app. Care stays for the ongoing list.
Is hosting included?
Hosting is usually already in place. We can run or move it if that is part of the brief. The £300/mo is people-time, not a hosting bundle.